Last Updated: January 1, 2026 | Effective Date: January 1, 2026

1. Introduction

main4d (hereinafter "we," "us," "our," or "the Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access or use our online gaming platform at https://main4d.cam.

This Privacy Policy applies to all users (hereinafter "you," "your," or "User") of the main4d platform, including visitors who browse our website and registered members who create accounts and engage in gaming activities such as sports betting, live casino games, slot machines, and lottery products including togel.

By accessing or using main4d, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you must immediately cease using the Platform and contact us to close your account if applicable.

Your Privacy Matters

main4d takes data protection seriously. We employ industry-standard security measures including 256-bit SSL encryption, secure server infrastructure, and strict access controls to safeguard your personal and financial information. Your data is used solely for legitimate business purposes and regulatory compliance—we never sell your information to third parties for marketing purposes.

2. Data Controller

main4d operates as the data controller responsible for processing your personal information collected through the Platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection laws and regulations.

For data protection inquiries, you may contact our Data Protection Officer using the contact information provided in Section 13 of this Privacy Policy.

3. Information We Collect

3.1 Information You Provide Directly

When you register for a main4d account, we collect the following personal information that you provide directly:

  • Identity Information: Full legal name, date of birth, gender, nationality, government-issued identification number (KTP number for Indonesian residents), and copies of identification documents (KTP, passport) uploaded during Know Your Customer (KYC) verification.
  • Contact Information: Email address, phone number, residential address, city, province, and postal code.
  • Account Credentials: Username, password (stored in encrypted form), and security questions/answers if applicable.
  • Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay account identifiers), transaction history including deposits, withdrawals, and bet records.
  • Communication Records: Chat transcripts, email correspondence, WhatsApp messages, support tickets, and any other communications with our customer service team.
  • Marketing Preferences: Your consent or objection to receiving promotional communications, newsletters, and marketing materials.

3.2 Information Collected Automatically

When you access the Platform, we automatically collect certain technical information including:

  • Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address), mobile network information.
  • Usage Information: IP address, geographic location (country, city level based on IP), access times and dates, pages viewed, time spent on pages, navigation paths through the Platform, referring URLs, search queries.
  • Gaming Activity: Games played, bet amounts, bet outcomes, win/loss records, gameplay patterns, session duration, in-game actions.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies as described in Section 9.

3.3 Information from Third Parties

We may receive information about you from third-party sources including:

  • Payment Processors: Transaction verification data from banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
  • Game Providers: Gameplay data, session information, and technical metrics from third-party gaming software providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe.
  • Fraud Prevention Services: Identity verification results, fraud risk scores, and watchlist screening results from specialized compliance and security vendors.
  • Public Databases: Information available in public records or databases used to verify your identity and comply with anti-money laundering regulations.

4. How We Use Your Information

main4d processes your personal information for the following legitimate purposes:

4.1 Account Management and Service Provision

  • Creating, maintaining, and managing your gaming account
  • Processing your deposits, withdrawals, and financial transactions
  • Providing access to gaming products including sports betting, casino games, slots, and lottery services
  • Processing bets, calculating winnings, and settling accounts
  • Administering bonuses, promotions, and loyalty rewards
  • Providing customer support and responding to inquiries

4.2 Legal and Regulatory Compliance

  • Verifying your identity and age (21+ requirement) through KYC procedures
  • Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • Meeting licensing requirements imposed by gaming regulatory authorities
  • Preventing, detecting, and investigating fraud, money laundering, and other illegal activities
  • Cooperating with law enforcement and regulatory agencies when legally required
  • Enforcing our Terms & Conditions and other policies

4.3 Platform Security and Integrity

  • Protecting against unauthorized access, security breaches, and cyber attacks
  • Detecting and preventing cheating, collusion, bonus abuse, and other forms of gaming fraud
  • Identifying duplicate accounts and enforcing single-account policies
  • Monitoring for unusual betting patterns or suspicious activity
  • Maintaining the fairness and integrity of gaming operations

4.4 Platform Improvement and Analytics

  • Analyzing usage patterns to improve user experience and platform functionality
  • Conducting market research and statistical analysis
  • Developing new products, services, and features
  • Optimizing website performance and resolving technical issues
  • Personalizing content and game recommendations based on your preferences

4.5 Marketing and Communications

  • Sending promotional offers, bonuses, and marketing communications (with your consent)
  • Informing you about new games, features, and platform updates
  • Conducting customer satisfaction surveys
  • Managing referral programs and affiliate partnerships

Marketing Communications Opt-Out

You have the right to opt out of receiving marketing communications at any time. You can unsubscribe by clicking the unsubscribe link in promotional emails, adjusting your communication preferences in your Account settings, or contacting our support team. Please note that even if you opt out of marketing communications, we will still send you essential service-related messages such as account notifications, transaction confirmations, and security alerts.

5. Data Sharing and Disclosure

main4d does not sell your personal information to third parties. We may share your data only in the following limited circumstances:

5.1 Service Providers

We share personal information with trusted third-party service providers who perform services on our behalf, including:

  • Payment Processors: Banks and e-wallet providers that process deposits and withdrawals
  • Gaming Software Providers: Companies that supply casino games, sports betting platforms, and lottery systems (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe)
  • Identity Verification Services: KYC verification vendors that confirm identity documents and perform age verification
  • Fraud Prevention Services: Companies specializing in fraud detection, risk assessment, and security monitoring
  • Cloud Hosting Providers: Infrastructure providers that host our servers and databases
  • Customer Support Tools: Live chat platforms, email services, and WhatsApp Business API providers

These service providers are contractually obligated to use your personal information only for the purposes for which we engage them and to implement appropriate security measures. They are prohibited from using your data for their own purposes or disclosing it to other parties.

5.2 Legal Obligations

We may disclose your personal information when required to do so by law or in response to valid legal processes, including:

  • Complying with court orders, subpoenas, or other legal proceedings
  • Responding to requests from law enforcement agencies or regulatory authorities
  • Reporting suspicious transactions to financial intelligence units as required by anti-money laundering laws
  • Enforcing our Terms & Conditions and protecting our legal rights
  • Protecting the safety, rights, or property of main4d, our users, or the public

5.3 Business Transfers

In the event of a merger, acquisition, corporate reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties when you have provided explicit consent for such disclosure.

6. Data Security Measures

main4d implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction:

Encryption

All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption—the same security standard used by major Indonesian banks like BCA, BRI, and Mandiri. Sensitive data stored in our databases is encrypted at rest using industry-standard algorithms.

Secure Infrastructure

Our servers are hosted in secure, access-controlled data centers with 24/7 monitoring, redundant power supplies, and advanced fire suppression systems. We employ firewalls, intrusion detection systems, and regular security audits to prevent unauthorized access.

Access Controls

Access to personal data is restricted to authorized personnel who require such access to perform their job functions. All employees with data access undergo background checks and sign confidentiality agreements. We implement role-based access controls and multi-factor authentication for administrative systems.

Continuous Monitoring

We employ automated systems to monitor for suspicious activity, unauthorized access attempts, and potential security breaches. Our security team conducts regular vulnerability assessments, penetration testing, and security audits to identify and remediate potential risks.

Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access to your account.

7. Data Retention

main4d retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Active Accounts

While your account remains active, we retain all personal information associated with your account including identity documents, transaction history, gaming records, and communications.

7.2 Closed Accounts

If you close your account voluntarily or we terminate your account for violation of Terms & Conditions, we will retain certain information for the following purposes:

  • Regulatory Compliance: Gaming regulations and anti-money laundering laws require us to retain identity verification records, transaction history, and financial records for a minimum period (typically 5-7 years from account closure).
  • Legal Defense: We retain information necessary to defend against potential legal claims or disputes for the applicable statute of limitations period.
  • Fraud Prevention: We maintain records of accounts closed for fraud, bonus abuse, or Terms violations to prevent future account creation by the same individual.

7.3 Deletion of Data

Once the retention period expires and we are no longer legally required to maintain your data, we will securely delete or anonymize your personal information. You may request early deletion of data not subject to regulatory retention requirements by contacting our Data Protection Officer.

8. Your Privacy Rights

Subject to applicable law and regulatory requirements, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the personal information we hold about you. You can access most of your information directly through your main4d account dashboard. For additional records, submit a request to our Data Protection Officer.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most information (contact details, communication preferences) directly in your account settings. For changes to identity information, contact customer support with supporting documentation.

8.3 Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent (where consent was the legal basis for processing). This right is subject to our legal obligations to retain certain records for regulatory compliance and fraud prevention.

8.4 Right to Restriction of Processing

You have the right to request that we restrict processing of your personal information in certain situations, such as when you contest the accuracy of the data or when you object to processing while we verify legitimate grounds for processing.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to request transfer of this data to another service provider where technically feasible.

8.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests.

8.7 Right to Withdraw Consent

Where we rely on your consent as the legal basis for processing, you have the right to withdraw consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.

8.8 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within thirty (30) days. In some cases, we may request additional information to verify your identity before processing your request.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device, remember your preferences, analyze traffic patterns, and improve your user experience.

9.2 Types of Cookies We Use

  • Essential Cookies: Required for the Platform to function properly, including authentication, security, and load balancing. These cannot be disabled.
  • Performance Cookies: Collect anonymous information about how visitors use the Platform to help us improve performance and user experience.
  • Functionality Cookies: Remember your preferences (language, currency, login status) to provide enhanced, personalized features.
  • Analytical Cookies: Help us understand user behavior through aggregated statistics, enabling us to optimize the Platform and develop new features.

9.3 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, disabling cookies may prevent you from using certain features of the Platform or cause some functionality to not work properly.

10. International Data Transfers

main4d operates internationally and may transfer your personal information to countries outside Indonesia for processing and storage. Some of these countries may have data protection laws that differ from Indonesian regulations.

When we transfer personal data internationally, we implement appropriate safeguards to ensure your information remains protected, including:

  • Transferring data only to countries recognized as providing adequate data protection
  • Using contractual clauses that require recipients to protect your data to the same standards we maintain
  • Implementing technical measures such as encryption during transfer
  • Ensuring service providers adhere to recognized data protection frameworks

11. Children's Privacy

main4d is an adult-only platform. We do not knowingly collect personal information from individuals under twenty-one (21) years of age, which is the minimum legal age for online gambling in Indonesia.

Our registration process requires age verification through government-issued identification (KTP). If we discover that we have inadvertently collected information from a person under 21, we will immediately delete such information, close the account, void all transactions, and return deposited funds (minus any winnings obtained).

If you are a parent or guardian and believe your child has provided personal information to main4d, please contact us immediately using the information in Section 13.

12. Changes to This Policy

main4d reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this Privacy Policy
  • Notify you via email to your registered email address
  • Display a prominent notice on the Platform
  • Provide at least thirty (30) days' notice before material changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact main4d:

Data Protection Contact

Email: [email protected]

Subject Line: For privacy inquiries, please include "Privacy Policy" or "Data Protection" in the email subject line to ensure prompt routing to the appropriate team.

Live Chat: Available 24/7 through the Platform interface for general inquiries

WhatsApp Support: Available 24/7 (number displayed on Platform)

Response Time: We aim to respond to privacy-related inquiries within 5 business days and will provide a substantive response within 30 days.

Your Consent

By creating an account on main4d and using our Platform, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You confirm that you are at least 21 years of age and legally capable of providing consent under the laws of Indonesia.

Your Privacy Rights at a Glance

Access Your Data

Request a copy of all personal information we hold about you. Most data is accessible directly through your account dashboard.

Update Information

Correct inaccurate or incomplete data. Update contact details and preferences in your account settings anytime.

Request Deletion

Request deletion of your personal information subject to legal retention requirements for regulatory compliance.

Opt Out of Marketing

Unsubscribe from promotional emails and marketing communications at any time via your account settings or unsubscribe links.

Data Portability

Request your personal data in a structured, machine-readable format for transfer to another service provider.

Object to Processing

Object to specific types of data processing, particularly for marketing purposes or processing based on legitimate interests.

Questions About Your Privacy?

Our data protection team is available 24/7 to address your privacy concerns

View FAQ Back to Home